Cz349 Privacy Policy — How We Protect Your Data
User privacy is a top priority at cz349. This policy outlines the types of information we collect, how it is used, how it is kept secure, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026
Information We Collect
When you register and use the cz349 platform, we collect various types of information to ensure our services run smoothly and securely. This information is collected directly from you or automatically through your use of the platform.
- Account information: Full name, phone number, email address, date of birth, and encrypted password collected at registration.
- Identity verification (KYC) information: A copy of your identity document is required before your first withdrawal is processed.
- Local payment information: Transaction details in MYR (RM) including deposit and withdrawal records. Full bank account numbers or e-wallet details are not stored in our systems.
- Device and browser data: IP address, device type, operating system, browser type, and language settings are collected automatically for security and internal analytics purposes.
- Usage data: Session records, pages visited, bets placed, and in-platform interactions, used to help us improve our services.
How Your Information Is Used
The information we collect is used solely to operate, manage, and improve the cz349 platform. We do not sell or rent your personal data to any third party for marketing purposes.
- Handling registration, login, and account verification securely.
- Processing deposits and withdrawals in MYR (RM) via approved local payment methods.
- Detecting and preventing fraudulent activity, money laundering, and unauthorised access.
- Sending important notices related to your account, transactions, or policy changes.
- Complying with legal and regulatory requirements applicable to online platforms.
- Improving the user experience based on usage patterns and platform feedback.
Data Storage, Security & Sharing
Cz349 implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data is stored on servers protected with SSL encryption and strict access controls.
Your account password is stored in encrypted form and cannot be accessed in plain text by any of our staff. Financial data, including transaction details in MYR, is handled in accordance with industry security standards.
Regarding third-party sharing, we may share necessary information with legitimate payment service providers to process your transactions. This data is shared on a need-to-know basis and is subject to confidentiality agreements. We are also obligated to disclose information if directed by the relevant authorities under applicable law.
Your Rights & How to Contact Us
As a cz349 user, you have certain rights regarding your personal data. We respect these rights and aim to process any requests within a reasonable timeframe.
- Right to Access: You may request a copy of the personal data we hold on your account at any time.
- Right to Rectification: If your information is inaccurate or out of date, you can update it via your account settings or by contacting our support team.
- Right to Erasure: You may request account closure and deletion of your personal data, subject to legal record-keeping obligations that may require us to retain certain data for a specified period.
- Right to Object: You may object to the use of your data for specific purposes by contacting us directly.
This Privacy Policy may be updated from time to time. Material changes will be communicated via an in-platform notice or email. For any privacy-related enquiries or to exercise your rights, please contact our support team at [email protected] or visit the FAQ for additional guidance.
Your Data, Your Rights
Still have questions about how cz349 handles your privacy? Reach out to us or check the FAQ for more information before you sign up.